deb24
Level 2
‎07-06-2020 08:14 PM

I e-filed 7 returns and received the message "Return Received by Intuit". 

Then my computer crashed.  On re-boot, all files are now shown as "Transferred".  How can I find out is the returns were accepted by the IRS and State of California?

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Just-Lisa-Now-
Level 15
Level 15
‎07-06-2020 08:18 PM

Are they under the Pending Tab?   Highlight them all and choose Update Acks of Selected Returns, that should pull them into the correct place in the EFCenter.

updateacks.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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deb24
Level 2
‎07-06-2020 08:53 PM

Not in pending.  I tried calling ProConnect.  After waiting 2 hours on hold, I finally got through, but the representative was unable to fix the issue. Then the call got disconnected form their end. I called back, but got the "We're closed message".

I tried the e-file update acknowledgements, but nothing showed up. 

Thanks for the suggestion.

 

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