on my one it was saying that the amount couldn't be more than the over payment amt which was a large number due to a childcare credit

So are you saying that your client didn't get the benefit from the deduction which would mean it isn't taxable?

yes...... should that be an error showing up

If they didn't get any benefit from the deduction, it isn't taxable - there isn't any error to report.

I am having similar issue. It seems the st refund wks checks the General Sales taxes check box by default (C2) even though the client itemized last year AND deducted income taxes (C1) what I have been doing is simply check box c1 and update but should not that have calculated automatically when transferring the client?

Yes----that is exactly the issue. With a program this expensive, we should not have to manually perform this step. Also, be careful with multi-state returns----even with the manual override, taxable refunds still not being calculated correctly in all cases.

There was a bug in the early release. You need to delete the clients that you transferred earlier and re-transfer them to correct the issue.

Ironman, you are 100% correct.  Why hasn't ProSeries notified everyone of this enormous error?  

Communication isn’t really intuit’s strong point.

i got the same response from pro series when i ask this same question.  i have the professional version. the software should look back at the 2017 return to see if client chose sales or income tax and computed the taxable refund for 2018.  it is not.  i have to go into each client and choose "income tax" .  the program is defaulting on C2 on every client i have.

If you delete your client, and re-proforma the client it fixes the problem.   Probably easier to just check the box instead of doing that.

I think im having the same issue on one return..... are you talking about box f ?

On the worksheet change the year from 2017 to 2016 or 2015 and it will work.