Level 9

please do... as I explicitly told you what the problem was in how they had it programmed and the very detail that was incorrect.

 

We now have to OPT OUT of doing something  that is NOT EVEN required by the State of Tennessee.  We have to tell it to not generate even the most minimal estimates($100), when the State of Tennessee does not even require them for liabilities less than $5,000.  Explain the logic in that.   EFT or not.      AND, AND, this has never been what we had to do in the over 20 years I have used ProSeries.  And I asked you to have the programmers call me, so I could explain to them the simple solution, but for some reason, that has never been an option.  

If an answer solves your issue, click on the "Accept as Solution" button! Makes it easier for people to find answers to similar questions that have already been posed.