Level 3

I do not know what to do about the shut-downs, but why are you needing to do multiple deletes of clients?

I only bring forward files from prior year when ready to work on or extend a client; so non-returning (ie ex-clients) do not clog up databases.  Returns that have been completed are in the appropriate sections of databases and have acknowledgements attached; therefore not deleted. 

We are not limited on how many clients we are allowed (even if you bought a software package that includes a preset amount of returns efiled/printed before PPR)

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