djr9649
Level 2

Robert,

I may have a solution. I spoke to support and these are the steps we took to resolve my issue.

Open Program. Select the EF Clients Tab. Highlight the item to be transmitted.

Then go to top Menu and select E-File then Electronic Filing then Convert/Transmit

When the box opens check Convert (First one) then Okay.

When completed repeat the above steps but on the last step check Transmit (Second Option).

Hopefully this will help. Good luck.

Dennis