Yes, the Practitioner Priority Service has people working the phones. They will help you with up to 5 clients per phone call...so have everyone's that you need to check up on, in front of you when you call.
https://www.irs.gov/tax-professionals/practitioner-priority-service-r
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
