CD1
Level 1

I have no intention to continue my tax preparation services next year. How can I cancel automatic renewal of ProSeries Basic?

Please advise.

0 Cheers
dkh
Level 15

You need to contact customer support.  The right side of this page has a "Contact Us" option.  Look at the information you have from purchasing this program.  We can't help you cancel the auto renewal.  We are program users just like you.

mdtao31
Level 7

call customer support and cancel auto renewal

regards,Larry

FTS12
Level 1

Call Customer  Support? How about a phone number.

 

0 Cheers
dkh
Level 15

Scroll to the bottom of this page.......there are several options to link you to support info