Level 11
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You've looked at the two college graduate returns and verified the "Someone can claim you as a dependent" box is NOT checked?   If NOT checked, they should be eligible for EIP.  How long ago were the 2019 returns efiled?  Is it possible it's too soon to expect IRS to send them the EIP?  Have you checked the IRS "Get My Payment" portal to see what pops up for these two college graduates?