My understanding is that if they are an "eligible educational institution", the school is required to issue 1098-Ts and have an EIN.

https://www.irs.gov/instructions/i1098et#idm139685283837088

Has the student checked with the college to ask about that?

Is the college listed on the "eligible educational institution" list?

https://www.irs.gov/credits-deductions/individuals/earned-income-tax-credit/eligible-educational-ins...