Deleting the browsing history doesn't seem to work anymore.  It may have just been a coincidence.  I kept getting the blank screen and error and finally called Intuit support and she had me reinstall the entire program again.  That seemed to fix it for awhile but then it went back to doing that again.  I have had to refresh updates and restart my computer to get it to work, but it doesn't work each time.  This is really baffling and I am extremely disappointed that  neither Docusign or ProSeries have issued any sort of information about this.  With all of the money we spend on these tax programs you would think they would have fixed this issue by now, given us some guidance or at least let us know they are working on it.  With all of the stress we are under trying to help our clients through this rough time and navigating the CARES Act, etc. and still trying to get tax returns done it really feels like Intuit isn't supporting us.