Dear Friends:

I am using ProSeries  since 1994 (Network & Full Library)

Due to current Shelter in Place Problem this year we try to use e-Signature but it is not working we ask before buying Sales Person assure it is working and we try it did not work    EROR     URl

Tech Support do not have any solution just work around problem  JUST Wastage of Time

We called Friday first Tech Support keep on line almost 1 1/2 Hour then she ask hold call disconnect

We called again same drill for almost 2 hours no good solution the she ask to login to Server ask to reboot so bring the server down call our Tech Support it took 5 hours to fix and make it work.

Tech Support just doing what they were told to do keep us busy.

E-Signature is not working for us but almost couple more in our area try to use same Error

Similar is the case for DMS, it is working then all of sudden stop sending files from ProSeries to DMS and Tech support always blame to our operating system.

We need e-signature  during this time most in current situation and it is not working

We need some solution quick, Intuit have lot more resources to solve the Problem which we as individual do not have it.