Has anyone solved this yet?

I have Proseries installed on two machines. My home machine had no problems with updates whatsoever

However my office machine, where I do the bulk of my work naturally, has this error and will not update. I tried doing a reinstall on top of the existing install. That did not help. Then I uninstalled, rebooted and did a full install. The problem still persists.

Oh, and the repair tool gives exactly the same error message when I try to run it!

Frustrating if the manufacturer cannot solve this themselves!