BethP
Level 3
03-15-2020
05:38 PM
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Between the time i phoned support and the time they called back, my tweaks (clearing cookies and refreshing updates) fixed the problem. When Proseries support called me back, she suggested I make internet explorer my default browser and go to internet options, advanced tab, and reset internet explorer to the default settings. I previously had chrome as my default browser. Hope this helps.