DianaS
Level 3

Today I am unable to update installed products or add a state.  I've tried the refresh updates, updating from the start menu, repair from the start menu, closed the program, rebooted the computer....nothing.  

Once I select "Update installed products", the program asks for permission to make changes, I respond "Yes", then nothing.  At that point, the selection bar across the top (File, View, Edit, etc) grays out.  If I click on one of the items, it is black again.

Anyone else having this issue?

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