FRANK-ASHBY
Level 1
I'm really disappointed with ProSeries for charging this $19.95 Technology  Fee. It is a complete gouge! For several years, the Pay-By-Refund feature has been offered at a fair price. Last year they boosted the bank fee from $35 to 39.95.. I thought that was a bit high but it was marginally acceptable. This year with the added "Technology Fee" of $19.95, it makes this service very pricey. Pay-By-Refund has been a great feature over the years, but the fees keep chipping away at my clients refunds and that is not acceptable. One final note, since I'm finding that this fee is an Intuit fee, that really makes my blood really boil since I already pay $2,000+ for my "unlimited" package. This Technology Fee is just a cheap shot at squeezing out profits. It is totally unnecessary and a real disappointment. My advice to Intuit is to remove it as soon a possible.