dorbitz
Level 2

Anyone having problem of not being able to open 2019 basic program with the desktop app after doing the update for this morning. I did it and can not open the program. Past years DO open fine. 

Help!

No support open to

Labels (1)
0 Cheers
Just-Lisa-Now-
Level 15
Level 15

I thought I saw a couple of similar post on Friday or Saturday...have you tried using the Update Repair tool?  I think Basic has this function in the Windows Programs menu.

updaterepair.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
0 Cheers
dorbitz
Level 2

Can't find a "tools" or "repair updates" in the program 

TY

0 Cheers
dorbitz
Level 2

Solved:

I went into the windows program then into the file: 32bit, then clicked on the ProSeriesUpdate, and it seemd that there was something "stuck" there, it did one little thing and it's back on. 

 

Hope this may help someone else...

 

View solution in original post