"But never answered...."
You have confused your Peer users who would try to help, if you stated which program you are using.
You posted this in Two Places. Are you trying to do this in Both Programs? Or, did you want an actual answer to a specific question?
Because it's not nice to confuse your peer users. They are a bit busy, this time of year.
This is not Intuit Customer Support. You can call them, if you would like, instead of trying to get help from your peer users.
"Level Up" is a gaming function, not a real life function.