Sounds like we're in the same boat! When you do get to your first 990, do me a favor and let me know if you are able to print and/or efile without getting the PPR request to pay the $104 fee. I'm going to call them again this week, except try the Sales dept, and see how they treat me. Last time the Tech Support call was cut off and they never called back (after about 45 mins of wait and talk)! They used to be great, but something has chnaged and they really are slow and unhelpful now!
Not sure there's a reasonable alternative for CPA's like us with small practices! thx! Larry