We called in and spent over 4 hours with tech support but they insisted that we had a computer issue rather then a settings issue with ProSeries 2019. The main computer can print everything and I can print a bill but nothing else in proseries. (work station) However I can print from my email and all other programs. I have worked at the same tax office for 9 years and we have never had a problem like this since last year.
Kelly Magness (work station)