Level 2

In response to NJ Tax Amnesty, a copy of the filed NJ CBT-100S is needed.  No internet connection on old laptop; need an authorization code to print ".pdf."  Payment required although paid for previously.  At this point, will pay $18 required to print *.pdf.  ProSeries will not provide an authorization code to pay for old 2010 NJCBT . . .any idea on a workaround to print the *.pdf?  No internet connection on old computer.

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You need to download ProSeries unlock patches for those older years of software but do need an internet connection to download these from that machine.  https://accountants-community.intuit.com/articles/1752803-installing-and-unlocking-2006-2012-proseri...  this will allow that year to not prompt for payment when attempting to print.

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Level 2
A higher level of tech support was able to provide an 'authorization code' to allow me to save the file as a *.pdf.  That resolved the problem.  I'm very disappointed that it took 2 hours worth of phone calls to do so.
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Level 15

Back up the client file, and restore to a functioning computer?  You'd probably have to download the old software (assuming you don't have it installed on your current computer...)

Former Chump... umm.... AllStar.
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