Diane38501
Level 1

Hello,

     I have a new computer with Win10 and old computer with Win7. I have TurboTax 2018 on both. The program is updated on both. I saved my client database from the old computer using "Transfer Clients" and copied them to a thumb drive. I moved the drive to the new computer and followed prompt to move client database. The program will not recognize any of the files opened drive in E. I can view the database of clients. If I go directly and open the drive on the computer and click on a client it will open in TurboTax and that client will remain in the file on the new computer. I am unable to transfer the database in a batch of files. Any help will be greatly appreciated. Thank you.

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