GJTT
Level 2

Software now working. I spent close to an hour on the phone with tech support. We re-installed the software but the problem persisted. My Windows 10 was up-to.-date. I had already added three trusted sites to my Internet Options/Security (IE) based on information found here, but the support suggested adding a fourth trusted site. We were cut off, but the next morning, after running a ProSeries update, the software works. I'm not sure whether the trusted sites cured the problem, but here they are:

*.intuit.com

*.intuit.net

*.intuitcdin.net

*.proseries.com

0 Cheers