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Can anyone out there please tell me where the "RealmID" numbers and the Firm.wX files are located?

I am having no luck at all adding new users to 2019 Proseries.  Just a guess, but I think it may have something to do with me having an old Intuit account, then sold my firm and now work for the buyer, but now I am his Proseries administrator under his Intuit ID number.  But I think the accounts are linked somehow and certain critical elements of the install process are being commingled with my old account.

I have a Proseries network install with individual workstations and am trying to add 2 new workstation users.  Are those files on the C:\ drive of the individual workstations or would they be on our network computer?




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