Can anyone out there please tell me where the "RealmID" numbers and the Firm.wX files are located?
I am having no luck at all adding new users to 2019 Proseries. Just a guess, but I think it may have something to do with me having an old Intuit account, then sold my firm and now work for the buyer, but now I am his Proseries administrator under his Intuit ID number. But I think the accounts are linked somehow and certain critical elements of the install process are being commingled with my old account.
I have a Proseries network install with individual workstations and am trying to add 2 new workstation users. Are those files on the C:\ drive of the individual workstations or would they be on our network computer?