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So I am trying to move 2016 thru 2018 to a new computer.
Some items in the process could use some clarification. So far I have installed 2016 and opened it (default) right from the installer but think I should not have done so. I think I should have copied over the Homebase and Common first, then opened. and restored the data. ( I actually restored the files before copying over the folders)
The way I did it I had to go thru all the preparer setup.
I am suffering from the same/similar issue with EF signatures (Client Status column) in the new install not matching the original. In the EF Clients tab the EF Status says return accepted and next step E_File Complete. The client status column has various messages (blank, EF Signature needed, EFile return and ready to file) but only 2 say EF accepted. In my old system they all say EF Accepted. How can I fix this?
I updated the acks but the client status does not change. The EF Status is Return Accepted as noted above, but Client Status is wrong.