Ohhh, are you asking about when you first install the program and it goes through the set up and initial sign in, with the choices Set up Firm or Sign in?  

I had this happen on one system, there was a spot I wasn't filling in on the Firm Information that was lower on the screen, I had to scroll down to see it...it wouldn't move forward until that area was completed.  On my other system, my monitor is larger and the resolution different, so the screen showed that missing area, that's when I realized I was missing that spot on the system that wouldn't let me move forward.