Level 15

1) If you are unhappy with the charge, call your credit card company & dispute it.  That'll get their attention.

2) That itty bitty "1" by the offer (that I can't find the explanation to) is likely explaining that "this offer is only available to first time customers".  Intuit is known for offering better deals to NEW folks, rather than to loyal customers.

Former Chump... umm.... AllStar.
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