I called customer services and they told me that I was under a 3 years contract that I don't remember signing but even if I did agree verbally this is my 4th year since a return to ProSeries so I wouldn't be bound under any contract anymore.

I tried to cancel my subscription online but the webpage for ProConnect didn't let me or offer me the way to do it, this is wrong why should I continue with a tax software that I don't want anymore????