ajbrazier
Level 1
12-07-2019
10:21 AM
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I have ProWinxx folders with client data, I plan to restore to a clean load of windows 10, can I just reinstall without losing the data?
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Just-Lisa-Now-
Level 15
12-07-2019
10:21 AM
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Reinstalling ProSeries you shouldn't lose your data...that being said, I'd have a backup of the client files DATA folder as well as the Proseries COMMON and HOMEBASE folders for each year, saved on a flash drive, just in case!
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Ephesians3-14
Level 8
12-07-2019
10:21 AM
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Right - just back up your files THROUGH THE SOFTWARE. Don't drag and drop the files to a zip drive using File Explorer because you will be retain the e-file history on the Client Status worksheet.
Then, reinstall. All your files will remain there. Or you can simply RESTORE the files THROUGH THE SOFTWARE so that the e-file history is retained.
Then, reinstall. All your files will remain there. Or you can simply RESTORE the files THROUGH THE SOFTWARE so that the e-file history is retained.