caroljo
Level 5

I am trying to print a tax return that I prepared for 2015.  It will not print unless I pay $30.  What do I need to do?

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abctax55
Level 15

Try re-licensing the program - I've heard that often works.


#StandWithUkraine

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caroljo
Level 5
Thank you so much.  I did not do that but I will if I have the trouble again.  I was able to find a hard copy of the old return and I just made a copy.  Thanks again.
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Just-Lisa-Now-
Level 15
Level 15
$30 seems like an odd amount, Im not sure how it came up with that figure...definitely try Tools > License Product next time you attempt to print something that asks for payment

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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caroljo
Level 5
Thank you.
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