Turtle43
Level 3
12-07-2019
09:09 AM
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Just want to give an update that I had gone back to for a concerted effort to work on the file transfer to Target computer. I am using this method: Highlight All Tax Returns in HomeBase View and then do a File--> Client File Maintenance --> Copy/Backup to an external drive. Then move external drive to the Target computer and then do a File-->Client File Maintenance-->Restore on the same tax year. 2018 is fine! I checked each tax return category and then the EF Center All, Pending, and Accepted tabs. All are good!
I repeat the same process for Proseries Pro 2017 and 2016 and while there was 1 file that the program said was bad, the rest copied over and each tax return category looks ok, but the EF Center especially Accepted are BLANK! It is not accurate.
I shall confidently moved on with using 2018 and for 1 case I have to go back to 2017, I will work on it in the computer where the data is accurate and then send the computer for fixing after 10/15! Thought I could get the computer battery issue fixed long before!.
Thanks for all your help. When I have more time, I will approach Proseries about 2017 and 2016 files.
I repeat the same process for Proseries Pro 2017 and 2016 and while there was 1 file that the program said was bad, the rest copied over and each tax return category looks ok, but the EF Center especially Accepted are BLANK! It is not accurate.
I shall confidently moved on with using 2018 and for 1 case I have to go back to 2017, I will work on it in the computer where the data is accurate and then send the computer for fixing after 10/15! Thought I could get the computer battery issue fixed long before!.
Thanks for all your help. When I have more time, I will approach Proseries about 2017 and 2016 files.