jeffrey
Level 5

I reported this software bug back in March 2019. Still no resolution.

When making a pdf of a client copy from ProSeries HomeBase and incorrect return is printing. Forms that were never activated, are not part of the return in anyway are printing.

It is printing a 1040X along with the 1040 when no amendment is being filed. The user never activated the 1040X. The 1040X that is printing always has a 0 on line 8 column C.

It also prints the worksheet "amounts on individual Income Tax Return as E-Filed. Line 1-15 column A has correct data, column B has all 0 and column C has the amounts as intended to file. The tax return today (and all the others-Never been e-filed before printing).

The ECI due diligence also prints, although there was no EIC forms ever activated.

As stated this was reported previously. Still no action on your company?

0 Cheers