I've been fairly lucky myself. Its hard to grasp how one is affected but your neighbor is not. I've been printing directly to PDF and then printing from my PDF reader. I'd never go back to printing from within PS. For me it is MUCH faster. And other than the Illinois snafu.......I've been fairly bug free. PS has had their issues these last two years....I think they are focusing too much on crap I could care less about (CPA help, TT, new forum etc..). You'd make your clients much happier with a stable product than all these extras.