egrigsbyea
Level 3
02-02-2020
11:18 AM
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Hi JOECPA,
One of the respondents suggests me the best solution. Perhaps, you can try this instruction below to see if this helps you.
Use Windows key > type 2019 Lacerte Websetup click that and run websetup. Often this works much better than in Lacerte > Tools > Lacerte Updates...
After update, the diagnostic messages are gone and ready to file. I am thrilled!
I am doing to file clients' tax returns. It works! I am happy!