George4Tacks
Level 15
01-25-2020
12:31 PM
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My next guess is that "C:\Users\ddbla\AppData\Roaming\Lacerte\w19tax.ini" is marked as read only. If you can find the file, right click on it and select Properties, then remove the check box mark for Read Only.
You may need to contact Support. They are open today. https://proconnect.intuit.com/community/help-articles/help/how-to-contact-lacerte-for-help/00/4691
Before committing to the call to support, you could UnInstall the program. Reboot, Re install.
Good Luck
Here's wishing you many Happy Returns