George4Tacks
Level 15

My next guess is that "C:\Users\ddbla\AppData\Roaming\Lacerte\w19tax.ini" is marked as read only.  If you can find the file, right click on it and select Properties, then remove the check box mark for Read Only.

You may need to contact Support. They are open today. https://proconnect.intuit.com/community/help-articles/help/how-to-contact-lacerte-for-help/00/4691  

Before committing to the call to support, you could UnInstall the program. Reboot, Re install. 

Good Luck


Here's wishing you many Happy Returns
0 Cheers