bparker
Level 1
12-07-2019
10:13 AM
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We opened a client on a different computer and the changes we made were not there. It had reverted to the original information
Solved! Go to Solution.
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abctax55
Level 15
12-07-2019
10:13 AM
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FWIW...you aren't alone:
But there isn't a real solution discussed. Oops, well, maybe. Here's a cut/paste in case you aren't a LTUG member:
To Lacerte's credit, Chris Bagget from the Supportability Analyst team reached out to me to troubleshoot. We discovered that Sync Center was active on my server workstation. Once we deactivated it and restarted the machine, the problem went away.
"*******Tax software is no substitute for a professional tax preparer*******
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