That is much shorter than my lengthy tale of the old workhorse that has been unchanged for decades. I like this answer. It shows a great depth of knowledge of the product.

LOL...I don't like the appointment calendar.  BUT, I can't imagine trying to use something else not integrated with the client list/organizers.  I've learned over all those decades you reference to get it to jump thru many hoops.  Just not texting hoops 🙂