IRonMaN
Level 15
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Because Intuit has done surveys and has determined that on average, a person will hang up if they are put on hold for 60 minutes.  This way they don't have to pay so many people in their support department.

ACME Taxes, Tatoos, Tires and Tomatoes (I had to get rid of the turtles - they kept running away)
0 Cheers