Randall-K
Level 3
12-06-2019
05:27 PM
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Solved! Go to Solution.
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Randall-K
Level 3
12-06-2019
05:27 PM
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Never mind, I was able to figure it out.
abctax55
Level 15
12-06-2019
05:27 PM
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It would be nice to share the solution, for future searchers who may have the same problem.
"*******Tax software is no substitute for a professional tax preparer*******
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AshleyatIntuit
Employee
12-06-2019
05:27 PM
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As a best practice, you should always "disclude" Lacerte/ProSeries from your AV scans b/c not only will AV prevent downloads but sometimes efiles and updates are impacted as well.