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I am trying to request a tax transcript here https://www.irs.gov/individuals/get-transcript. However I cannot be verified because the address in Canada is not being accepted. It is being inputed exactly as per the 2017 and 2018 tax returns in the US. Does anyone know how to input the city/province/postal code in a format that is accepted? The IRS states on its website it has errors with foreign addresses. I also requested a transcript by mail but have not received it after 3 weeks. 

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