@KMB14 thank you for tagging me @Janet910 welcome to the community and thank you for posting your question. I have to clarifying something... In your first paragraph you stated that you have printed the e-file acceptance letter, however, in the last one you stated that you have never printed the client acceptance letter, but the e-file activity report. If the e-file activity report is printed, it will not change the e-file status column. You have to print the e-file acceptance letter in order for this column to change. Here is a knowledge base article that we have on this:

Printing E-file Acceptance Letters in the Lacerte Tax Program
https://accountants-community.intuit.com/articles/1607829&src=lsccom

I personally have never seen this column not change when printing the e-file acceptance letter. It could be that the client database need to be updated or it could be that Windows Sync Center is turned on and this is causing it not to update.

You could try and update the client database to see if that helps:

How to update client database with proper amounts when detail has changed
https://accountants-community.intuit.com/articles/1607881&src=lsccom

Here is how to check on Windows Sync Center:

Windows Sync Center with Lacerte and ProSeries
https://accountants-community.intuit.com/articles/1608557&src=lsccom

Hope this helps and I hope you both have a great weekend!