Level 3

I'm looking for help with the "refundable" portion of credit for tax paid to Wisconsin.  Taxpayer is a full-year Minnesota resident, working in Wisconsin and has wages and withholding for Wisconsin.  In filling out the Schedule M1RCR, it looks like there should be a refundable portion calculated on lines 8-11.  I have the credit for MN tax on the Wisconsin wages on line 7 of this form, but I can't get lines 8-11 to populate.  Anybody else have MN residents working in Wisconsin and paying higher rates on this income than what Minnesota charges?  I'll try calling MN Revenue preparer's hotline on Monday morning, but thought maybe someone else has a solution.  I don't know if Lacerte is not calculating properly or if taxpayer doesn't get the refundable portion of the credit.  Help please.

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