Wazza
Level 2
‎10-12-2021 05:25 PM

The Client Log shows a Detail Change (Code Added) days after the client was locked.

I searched the forum for fields that may be updated post lock, to no avail. I also asked the user for their input, but they have no recollection of making any changes - which actually makes sense to me because this is not a "user 2" client.
Untitled.jpg

I've edited the image but this is the gist.

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George4Tacks
Level 15
‎10-12-2021 07:29 PM

The log does not show lock or unlock. Unlock - change data - lock. 

A user did this. 


Here's wishing you many Happy Returns
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Wazza
Level 2
‎10-13-2021 09:21 AM

😕 
It seems to here, though.

Untitled.jpg

Is my whole life a lie?

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George4Tacks
Level 15
‎10-13-2021 06:01 PM

I guess I misspoke about unlock. It appears yours does show activity on 6/14 of lock/unlock/detail change/lock.

You are then stating that the return of 6/14 has subsequently changed after that date? You have a pdf of the return on 6/14 and what shows now is not that? 


Here's wishing you many Happy Returns

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