kwinike
Level 2
07-08-2021
01:40 PM
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Shelley,
I just called into Lacerte after finding that I also could not e-file or upload anything to SmartVault and it's a quick fix.
They had me run the "PDF Repair tool"
Go to HELP--->TROUBLESHOOT---> and then click on icon with the printer and a little wrench
Then just follow the prompts. It immediately helped me.