I have had six clients call me to say they haven't received their federal refund....but they have received their state refund.  Have confirmation that return was filed.....when client calls the automated system,.IRS saying return was not filed.

They had to be filed or the state wouldn't have received the return.

Anyone have any advice?  Calling the practitioner hotline, I get message, "due to high volume........"

Can't get through to anyone.

Does anyone know of IRS number to call where you can actually talk to someone?