linden963
Level 2
04-17-2021
08:18 AM
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The person who decided to upgrade the REP payment processing software...needs to be fired.
Now we have to call Lacerte to make a payment.
The payments made over the telephone...are not being applied to the balance due.
And trying to get a credit for a mistaken REP charge takes weeks.
The system worked fine last year. There was no reason to change what was already in place.