richardscpa
Level 2

Lacerte needs to fix this the NJ-PTE K-1 is not printing with the K-1 Packages we are giving to clients for distribution.  Any ideas for a work around.

 

Skip Richards

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smartcpa
Level 2

I spoke with Lacerte yesterday - they have 4 major issues with the PTE and are working on it.  The agent could not get it to print either.  They are working on it.

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richardscpa
Level 2

I also spoke with Lacerte rep and was told that there no scheduled fix until after 5/17.   It was escalated up the tech chain. So now we will have to print PTE-k-1 separately and send to client.  This should be simple to fix by just adding the PTE K1 to the items to print area in setup.  Very frustrated with lack of timely support from Lacerte.  It seems that Proseries gets more attention than Lacerte users and we pay much more for the software.

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