Well, we have more info. I've got a diagnostic on one of mine that would have repayment. We're waiting for IRS to update form 8962, then we'll have wait for Lacerte to integrate that update.
I would not attempt to override this. Carry the company line to clients, "Just be patient. Do not ask for personal updates. Expect this to take at least a month. You are on my list to contact when this is resolved."
Good luck!
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