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@rbynaker wrote:

Drake does a better job than Intuit at keeping their customers in the loop.

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That statement isn't exactly fair to Drake ... ANYBODY does a better job at informing their customers than Intuit.  For that matter, I suspect my 10-year-old niece does a better job at informing Intuit customers about things than Intuit does.

Drake does an excellent job at informing their customers.

Intuit rarely informs its customers about anything.