Level 3
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I tried to file the Fed and State of Ohio return and the SD-100.  When I was on the e-file screen, there wasn't a mention of the SD 100.  I called Lacerte and the expert told me to file it anyway, it would probably go.  No it did not.  The client has a refund of $844.00.  The confirmation letter does not mention the SD-100 at all.  Ohio is a piggyback state, so I will have to mail the fed and the Ohio and the SD-100, and I am sure that will take forever to process, since everyone is working from home.  No one goes and gets the mail. I want Lacerte to fix the problem and send the SD-100 electronically, however they can manage to do it.  The filing instructions all mention the SD-100 and the refund.  What next?

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