Natalie
Level 2
02-22-2021
06:29 PM
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This is a separate question. I'm posting it here, because when I tried to enter it under practice management, it kept asking for some kind of tag, but then denied every single word I entered.
I'm wondering if anyone is having problems with two-factor authentication. For the past several weeks, I've had to authenticate every single time I login to Lacerte, QBs online or Intuit Link. I understand the need for verification of IDs, but this is ridiculous.
First it takes two or more captchas, then I get a call for a code, which also sometimes takes two or three tries. It is VERY frustrating. I'm wondering if this is due to a change in Intuit's procedures or whether my device is no longer recognized. Please advise.